Reclaims


If a product is damaged or defect upon arrival of the order the customer must contact our Customer Care by emailing support@cocoo.se and explain the occurred as detailed as possible and also include their order number, name and phone number. Please attach a photo
 of the defective product so that customer care can quickly process the claim. 

Important: Do not return the product without having received confirmation to do so – wait for an email with further instructions. 

Important: Save the quilted envelope/ packaging that the order was sent in – in case of need to return the product it is reused. It is the customer’s responsibility that the product gets back to Cocoo, so please make sure it is well packaged before sending it back to us via post. 

In case of eventual disputes the decision of The National Board for Consumer Disputes will be followed.

News

2012-08-02

Exempel nyhet 1

Här kan du lägga upp nyheter kontinuerligt som är knutet till ert företag eller produkter.
2012-08-02

Exempel nyhet 2

Det är publiceringsdatumet som styr vilken nyhet som hamnar överst, nyast kommer först.
Offers
En produktkategori som ni gärna vill ska få extra exponering.
Produktkategorin kan innehålla rabatterade eller nya varor till exempel.
För att komma till kategorin direkt via erbjudandet kan dem klicka på den här länken.
Storsäljare
Här kan du skapa erbjudanden som du kan koppla till unika produkter. I det här fallet vill vi lyfta fram en storsäljare som många kunder önskar köpa.
24866_x
Screw bracelet gold
195,00 SEK
16039_1111
Simple choker
65,00 SEK
00279_1
Surprise item
50,00 SEK 1,00 SEK
24867_x
Screw bracelet silver
195,00 SEK
46642
Set silver rings
125,00 SEK
00059_1
Surprise item
50,00 SEK 20,00 SEK
00274
The secret goodie bag
500,00 SEK 99,00 SEK
25340
Temporary tattoos
75,00 SEK 49,00 SEK
46643
Set silver rings
125,00 SEK
46677
Set silver rings
125,00 SEK
Set silver rings
Set silver rings
95,00 SEK
55549_3
Round mandala beach towel
195,00 SEK
25199
Eternity bracelet silver
95,00 SEK
35497_1
Earrings big rings
95,00 SEK
25200
Eternity bracelet gold
95,00 SEK
24863_x
Screw bracelet gold/stone
195,00 SEK
46615_3
Set gold rings
95,00 SEK
46670
Set silver rings
125,00 SEK
25493_1
Screw bracelet trio
585,00 SEK 499,00 SEK
00276_2
The secret goodie bag
500,00 SEK 99,00 SEK
9203_00256_
Iphone cover panda
45,00 SEK
45105_4
Turquoise ring
85,00 SEK
25014_10
Bracelet clover black
95,00 SEK
35999_2
White earrings
145,00 SEK
24941_10
Screw bracelet silver/stone
195,00 SEK
15708
Rhinestone necklace silver
195,00 SEK
35814_2
Brown drop earrings
125,00 SEK
36005_1
White earrings
145,00 SEK
35496_2
Earrings big rings
95,00 SEK
55540
Ankle bracelet (2 pcs)
195,00 SEK 125,00 SEK
24868_117
Screw bracelet rose gold
195,00 SEK
35813_2
White drop earrings
125,00 SEK
24629_1
Slave bracelet
195,00 SEK
45103_5
Turquoise ring
85,00 SEK
36050
Rhinestone earrings
195,00 SEK 145,00 SEK
17024
Choker
125,00 SEK 85,00 SEK
46619_1
Set silver rings
95,00 SEK
35824_5
White drop earrings
95,00 SEK
25431_11
Nail bracelet gold
195,00 SEK
25360
Temporary tattoos
75,00 SEK 29,00 SEK
25015_10
Bracelet clover white
95,00 SEK
16073
Wide choker necklace
95,00 SEK
46666_3
Set gold rings
125,00 SEK
15820_2
Ethnic necklace silver
295,00 SEK
45109_4
Turquoise ring
85,00 SEK
55550
Round mandala beach towel
195,00 SEK
45107_5
Turquoise ring
85,00 SEK
15668_3
Rhinestone necklace silver
195,00 SEK
35990_1
Rhinestone earrings
195,00 SEK
36002_1
Green earrings
145,00 SEK